Privacy Policy
Your trust matters to us. Here’s how we protect and use your information responsibly.
1. Who We Are
Lakeland Camper Hire
Windermere, Cumbria
Email: lakelandcamperhire@outlook.com
Website: www.lakelandcamperhire.co.uk
We are the data controller responsible for your information.
2. What Information We Collect
When you make an enquiry or booking, we may collect:
• Your name and contact details
• Home address
• Date of birth
• Driving licence number
• National Insurance number (for DVLA licence checks)
• Booking details
• Insurance-related information
• Payment details
When you visit our website, we may also collect basic technical information such as your IP address and pages visited, using cookies.
We only collect information that is necessary to provide our services safely and professionally.
3. Why We Collect Your Information
We use your information to:
• Process and manage your booking
• Verify driving licence details for insurance purposes
• Arrange vehicle insurance
• Take payment
• Communicate with you about your hire
• Meet legal and regulatory requirements
We do not sell your data.
4. Legal Basis
We process your information because:
• It is necessary to fulfil your booking contract
• It is required for insurance and legal compliance
• It helps us operate our business effectively
• You have given consent (for marketing, if applicable)
5. Who We Share It With
We may share relevant information with:
• Our motor insurance provider
• DVLA (for driving licence verification)
• Payment providers
• Breakdown services
• Professional advisers
• Authorities where legally required
We only share what is necessary.
6. How Long We Keep Your Data
We retain booking and financial records in line with legal and tax requirements (typically up to 7 years).
Driving licence verification data is kept only for as long as required for insurance validation.
7. Keeping Your Information Safe
We use secure systems and take reasonable steps to protect your personal data.
While no system is completely secure, we take data protection seriously and restrict access to sensitive information.
8. Your Rights
You have the right to:
• Access your data
• Request corrections
• Request deletion (where applicable)
• Object to processing
• Withdraw consent for marketing
To make a request, please email: lakelandcamperhire@outlook.com
You also have the right to contact the Information Commissioner’s Office (ICO).
9. Cookies
Our website uses cookies to ensure it functions properly and to understand how visitors use the site.
You can control cookie settings through your browser.
10. Updates
We may update this policy occasionally. The latest version will always appear on our website.